Refund Policy :
At Paris Tuk Tours, we understand that plans can change unexpectedly, and we strive to provide flexibility to our valued customers. If you find it necessary to cancel your tour reservation less than 24 hours before the scheduled tour, please take note of our refund policy:
Refunds, if applicable, will be processed using the original payment method.
Please keep the following points in mind:
- Eligibility for Refunds: Refunds under this policy are applicable if you cancel your tour reservation within 24 hours of the scheduled tour start time. If you cancel beyond this timeframe, our standard cancellation policy will apply.
- Refund Processing: If your cancellation is eligible for a refund, we will process it using the original payment method you used when making the reservation. Please allow a reasonable processing time for the refund to appear in your account, as it may vary depending on your financial institution.
- Contact Us: To request a refund under this policy, please contact our customer support team at +33695699607 as soon as possible. Please provide your booking details, including the reservation number, to expedite the process.
- Cancellation Fees: In some cases, a cancellation fee may apply. This fee will be deducted from the refund amount, and our customer support team will inform you of any applicable fees when you request a refund.
- Non-Refundable Services: Certain services or tours may be labeled as « non-refundable » at the time of booking. These services are excluded from this policy, and refunds will not be issued for them.
We understand that last-minute changes can be unavoidable, and we appreciate your understanding of our refund policy. Our goal is to ensure you have a seamless experience with Paris Tuk Tours, and we look forward to serving you in the future.
If you have any questions or concerns regarding our refund policy, please do not hesitate to reach out to our customer support team at +33695699607. We are here to assist you and provide the information you need.
Thank you for choosing Paris Tuk Tours for your travel adventures.